United Kingdom
Review submitted on Tuesday 3rd July 2018
4.40 - ”Relaxing Experience”
I stayed at this complex in late June with a group of friends and all 6 of us agreed we had done well in picking this villa complex to stay. We arrived late at night and the security guard greeted us to the best of his ability - his English wasn’t the greatest but he made us feel welcome nonetheless. The next morning we checked in with the manager Nato at reception, and she was very friendly and very helpful. Explained how everything in the house worked, and where the safe was. Luckily for us there was no air con limit - which suited us perfectly as the heat was astonishing. We were told we could stay right up until leaving the villa (9:30pm) for an extra fee of €50 which was a very good deal. The facilities indoors weren’t state of the art, and they were a bit outdated, but for the price we paid we accepted that. But even still they were very reasonable and allowed us to do what we needed to do. The main problem with the facilities was the water - it tasted horrible and made it a pain to brush your teeth. Due to this we were unsure whether it’d be clean enough to wash ourselves in, but we bit the bullet on that one. Additionally, the curtains in the upstairs bedroom let in sunlight too easily and this affected people’s sleeping. The swimming pool was the ideal size and the garden was well looked after, with the poolkeeper coming round to clean the pool and water the grass every morning. This wasn’t a hassle as it would take place whilst the majority of us were still asleep. The garden also had a barbecue area, and the management were kind enough to leave us charcoal for us to have a go at it. For a touristic holiday the location is perfect, in an area scattered with cafes and restaurants, and a supermarket just at the top of the road boasting fair prices that won’t break the bank. For us the location was great in terms of food and drink, but we were in Crete for Malia, and that was a 2 hour walk away. This meant we had to get a taxi every night which cost us €15 each way per taxi, which isn’t ideal. I read on the description the strip was a “short walk away”. This strip is the small set of bars and cabaret clubs in Hersonissos, don’t be confused with the main strip in Malia. All in all, this was a great choice, and I would definitely stay here again. The customer service we received was very welcoming and added to our stay. The only problems for us were the cleanliness of the tap water, and the curtains in the bedroom - but these can be easily fixed, and the location of the villa but we are partly to blame for this problem. I would 100% recommend this complex to other tourists visiting Crete.