Payment protection

Hotels and Villas in Crete guarantees that you will receive the accommodation you booked!

Our Payment Protection ensures that in the unlikely occasion that you are denied access to your villa, hotel or apartment when you check in, we will either find a similar or better accommodation for you or offer a full refund for the stay.

Our company offers a secure online server for all reservation and payments processed through our website. To make sure that your payment is protected book your accommodation with a payment protection stamp and pay both your deposit and balance through our website with your credit card.

To make a claim you can contact us by phone +30 6972 71 77 71 or e-mail us at